Returns

At KawaiiKowai, we want you to be happy with your order. If you are dissatisfied for any reason, please click or tap the "Contact Us" link on any page for customer support.

Defects & Incorrect Orders: We guarantee your order to be correct and free of defects. Just let us know within 30 days of delivery and we'll make things right.

Exchanges: Each KawaiiKowai product is made-to-order, so we are unable to exchange items. Please confirm you have selected the correct product and, if applicable, the appropriate size, before placing your order.